Guests say our counselors and staff are "best ever."
Guests repeatedly tell us The Tyler Place Family Resort has simply the friendliest, most motivated, and best college counselors and professional staff they've ever encountered. Although we don't hype "luxury" status, our guest/staff ratio of almost 1:1 is tops among all-inclusive family vacation resorts. No priority ranks higher than the careful selection and training of over 200 staff for the 9 kids' programs, waterfront, pools, biking, fitness, lake and land sports, dining rooms, kitchen, maintenance, bar, housekeeping, and front office.
Our no-tipping policy creates a uniquely collegial spirit between guests and staff.
Tipping of counselors and staff is not allowed. Instead we have a service charge so there is nothing to spoil the collegial guest/staff atmosphere and our staff's genuine enthusiasm and love for the place that has been a trademark of Tyler Place Family Resort vacations for four generations.
Okay. I don't even know where to begin except that I wish I was a Tyler! First of all, my favorite staffers (in no particular order): Boat Dock: All! Especially Tim, Jordan, Sean, Kyle, Dan, Demitri, Cody, Mason, Sydney (girl - she's fantastic!!) and of course, Quintin! Counselors: Joe, Aaron, Sarah, Laura; my favorite: Brett! Ben, Luke and Pat. Dining Room: Felipe, Simba, Jacques, Ryan. Bar: I've only been once (not!), but: Hector, Matt & Cody! Tennis: Lachlan! Exceptional! Add my favorites: Chad and Patsy - oh, and Sam! Love you guys! And Ted - you're the best! Oh yeah - I love Gige, Sally and Michelle, too! ” — S & P, East Amherst, NY, Bayview —
We were especially thankful for the care provided by the Sr. Midget counselors to our son who has a medical condition. They were extra sensitive to any bumps and bruises and always alerted us if there was even a slight concern. We were confident that he was in capable and caring hands. Thanks, Jenna! The Tyler Place would not be The Tyler Place without Nature Dave. ” — J & B, Baton Route, LA, Franklin House II —
Counselors in the children's programs always seemed caring and attentive. It made our kids feel comfortable and welcome going to their group every day. Thanks for upgrades to the property: sun porch, new slides at the pool. ” — K & H, New York, NY, Inn #1 —
Professional, thoughtful and creative care of the children allowed us not to worry and thoroughly play and relax! The mature and young staff were, to a person, exceptionally kind, competent and good humored. The physical plant is wonderfully simple and adaptive; of course, the Vermont landscape is sublime. Amazingly, the weather was HOT, hot, hot. We ashamedly appreciated the air-conditioning everywhere. ” — R & A, Cambridge , MA, Inn #4 —
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